F.A.Q

1. What is your supplying?

Sinooutput Group mainly supply the marine engines, marine gearboxes, generators and marine stern shaft and propeller and parts etc. Regarding the marine engines with power 50-2000KW, they can used for marine propulsion engines and aux. Engines, we only do China top one brand and International brand such as Sinotruk, weichai, Cummins marine engines and Deutz marine engines etc.

2. What is the sample policy?

Actually as you known, our products are the heavy big products, the free samples are not available, but if you want we send you the sample, we could send you one by the wholeselling price, the base is your are in marine field for more than 20 years, and supply recent three years annual amount, and indicate your customers number and area, then we try to send you the products by our cost.

But if for some small parts such as gaskets, oil sealing, bolts, we could supply you two pieces for free, please kindly bear the international shipping charges.

3. What is the payment term?
We have three terms used popularly that are
1). 100% T/T in advance
2). 30% T/T in advance, 70% T/T before shipment.
3). Irrevocable L/C at sight

Other terms are also available, such as pay by western union, visa, credit card etc.

4. How does control products quality?

We insists on pursuing better quality for several years in the marine field. From the material purchasing to products packing, we are trying the best. We use the best quality of materials, which are bought from official company. We have three the quality control departments to responsible for the parts, engine and gearboxes, and generators etc. They control nearly each parts before producing, assembling, packing and dispatching.

5. how about the delivery time?
1). stock products: about 10 days
2). Production order: about 15 days to 60 days according to the order list.

3). Other requirements are negotiable.

6. how about the packing?

Such as the engines, gearbox, generator and pumps etc, we usually by wooden cases, stern shaft if by container will be together, if by LCL shipment, will be well packaged by plastci and with a steel support to fixed, the propeller usually be steel frame, and for the big parts, such as crane etc. we will make a base then as shipping company requirments to package and ship.

7, How is the products quality warranty?

--Marine engines with three years quality warranty or 3000 working hours, whichever comes first.

--Gearboxes with three years quality warranty.